Director, Customer Experience
Cisco India and SAARC

Sumitha currently has the charter of building the next generation of Customer Success at Cisco in India. Customer Success is the intersection between the promise of Cisco’s technology and the business outcome the customer wants to achieve.
Sumitha is a seasoned leader with close to 3 decades of industry experience driving products to market needs across engineering and professional services, building high performance teams and leading organizational initiatives. She has been at Cisco for 2 years where she led the Software Automation and Orchestration team within PS CX APJC in her previous role. She’s also worked with prestigious organizations such as Oracle, Unisys, HP, and Sun Microsystems prior to joining Cisco.